Terms & Conditions

Welcome to 16bd, Bangladesh's trusted online casino and sports betting destination. These Terms and Conditions govern your access to and use of the 16bd website, mobile platform, and all associated services. By registering an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

16bd reserves the right to modify, update, or replace any section of these Terms and Conditions at any time. Changes will be communicated through the platform, and your continued use of 16bd following any amendment constitutes your acceptance of the revised terms. We encourage all users to review this page periodically to stay informed of any updates.

1. Acceptance of Terms

By accessing the 16bd platform — whether through a web browser, mobile application, or any other interface — you acknowledge that you have read and understood these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

These Terms and Conditions form a legally binding agreement between you (the user) and 16bd. They apply alongside any other policies published on this site, including our Privacy Policy and Responsible Gaming guidelines, all of which are incorporated by reference.

2. Eligibility

To register and use the 16bd platform, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited.
• You must provide accurate, complete, and truthful information during registration and at all subsequent points of verification.
• You must not be registered as a self-excluded player on 16bd or any affiliated platform.
• You must be acting on your own behalf and not as an agent, representative, or proxy for any third party.

3. Account Registration & Security

Each individual may register only one account on 16bd. Creating multiple accounts — whether under the same name, email address, device, or payment method — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any balances therein.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. 16bd will never ask you to share your password via email, telephone, or any messaging platform. Any activity carried out under your account credentials is considered your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, contact us immediately at [email protected].

Account Verification (KYC)

16bd may require identity verification at any point, particularly before processing withdrawal requests. This process — commonly referred to as Know Your Customer (KYC) — may involve submission of a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to complete verification within a reasonable timeframe may result in account restrictions or closure.

4. Deposits & Withdrawals

All financial transactions on the 16bd platform are processed in Bangladeshi Taka (BDT). We support a range of trusted payment methods popular in Bangladesh to ensure fast, secure, and convenient transactions for all players.

Deposit Conditions

Deposits are credited to your account promptly following confirmation from the payment provider. Minimum and maximum deposit limits apply and are communicated within the platform. Accepted payment channels include:

• bKash — Bangladesh's leading mobile financial service, widely used for fast deposits.
• Nagad — A trusted government-backed mobile banking solution available to all registered users.
• Rocket — Dutch-Bangla Bank's mobile banking service, accepted for both deposits and withdrawals.

Withdrawal Conditions

Withdrawal requests are subject to KYC verification and must originate from the same payment method used to make the corresponding deposit. Processing times may vary by payment provider. The following conditions apply to all withdrawal requests:

• Withdrawal requests will only be processed once active wagering requirements on any applicable bonuses have been fully satisfied.
• 16bd reserves the right to request additional documentation before approving any withdrawal, particularly for amounts above ৳20,000.
• Fraudulent withdrawal activity, including use of third-party payment accounts, will result in immediate account suspension and potential forfeiture of funds.

5. Bonuses & Promotions

16bd regularly offers promotional bonuses to both new and existing players. All bonuses — including welcome bonuses, reload bonuses, free spins, and cashback offers — are subject to individual promotion terms, which will be clearly displayed at the point of claiming the offer.

The following general conditions apply to all bonuses offered on 16bd:

• Wagering requirements must be completed within the stated validity period of the bonus. Any bonus and associated winnings that remain unconverted at expiry will be forfeited.
• Only one bonus may be active per account at any given time unless the specific promotion explicitly states otherwise.
• Bonuses are non-transferable, carry no cash value until wagering requirements are met, and cannot be exchanged for real-money equivalents directly.
• 16bd reserves the right to withdraw, modify, or cancel any promotion at its sole discretion, including in cases where abuse of promotional offers is suspected.

6. Betting & Gaming Rules

All bets placed on 16bd are final once confirmed. Players are responsible for verifying the accuracy of their selections — including match names, bet types, odds, and stake amounts — before confirming any wager. 16bd accepts no liability for errors made by the player during the bet placement process.

In the event of a technical malfunction, system error, or data feed interruption that affects the integrity of a bet or casino round, 16bd reserves the right to void the affected wager(s) and refund the stake. The following additional gaming rules apply across the platform:

• Minimum and maximum bet limits apply to all markets and games and may change at any time based on operational requirements.
• Live betting markets close at the discretion of 16bd's trading team. Bets placed on suspended markets will be voided and stakes returned to the player's account.
• Game outcomes in our live casino are determined by certified RNG systems or live dealer procedures. 16bd does not manipulate game results and is committed to fair play for all users.

7. Responsible Gaming

16bd is firmly committed to promoting responsible gaming practices across all player interactions. We provide a range of tools to help our users stay in control of their activity, including voluntary self-exclusion, deposit limits, session time reminders, and cool-off periods. Players who believe their gambling may be becoming problematic are strongly encouraged to make use of these tools or to contact our support team for guidance.

For more detailed information on our responsible gaming tools, deposit limit policies, and self-exclusion procedures, please visit the Responsible Gaming section of this website. 16bd also reserves the right to impose mandatory limits or restrict account access where its internal monitoring systems identify signs of problem gambling, regardless of whether the player has made a formal request.

8. Privacy & Data Protection

16bd collects, processes, and stores your personal data in accordance with our Privacy Policy. By using the platform, you consent to this data handling. We employ SSL encryption and other industry-standard security measures to protect your personal and financial information. We do not sell, rent, or share your personal data with unauthorised third parties. For full details on how your data is used and your rights as a data subject, please refer to our Privacy Policy page.

9. Intellectual Property

All content available on the 16bd platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and data compilations — is the exclusive property of 16bd or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Any reproduction, redistribution, modification, or commercial use of any 16bd content without prior written authorisation is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 16bd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the platform. This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses.

16bd makes no warranties or representations, express or implied, regarding the availability, reliability, or accuracy of the platform or any of its content. The platform is provided on an 'as is' and 'as available' basis. Scheduled and unscheduled maintenance may temporarily affect platform availability, and 16bd will endeavour to minimise disruption where possible.

11. Prohibited Activities

The following activities are strictly prohibited on the 16bd platform. Any violation may result in immediate account suspension, forfeiture of balances, and, where applicable, referral to relevant legal authorities:

• Using the platform for any money laundering, fraud, or other financial crime activity.
• Exploiting software bugs, glitches, or vulnerabilities to gain an unfair advantage in any game or betting market.
• Using automated bots, scripts, or artificial intelligence tools to place bets or interact with the platform in a non-human manner.
• Opening or operating multiple accounts for the purpose of abusing bonuses or circumventing restrictions placed on a suspended account.
• Colluding with other players or third parties to manipulate game outcomes, match results, or any other aspect of the platform's offering.

12. Termination of Account

You may close your 16bd account at any time by contacting our support team. Upon closure, any remaining real-money balance (net of any bonus funds that have not met wagering requirements) will be processed for withdrawal to your registered payment method, subject to standard KYC requirements being satisfied.

16bd reserves the right to suspend or permanently close any account — without prior notice — where there is reasonable evidence of fraud, abuse of bonuses, breach of these Terms and Conditions, or any other behaviour that poses a risk to the platform, its users, or its financial integrity. In such cases, any outstanding balance may be withheld pending investigation.

13. Amendments to These Terms

16bd may revise these Terms and Conditions at any time. Where changes are material, we will endeavour to provide reasonable advance notice through the platform — for example, via a notification banner or email to your registered address. Your continued use of the platform following any amendment constitutes your acceptance of the updated terms. The most current version of these Terms and Conditions will always be accessible at this page.

14. Governing Law & Dispute Resolution

These Terms and Conditions shall be interpreted and governed in accordance with generally accepted principles of international online gaming law. In the event of any dispute arising from your use of the 16bd platform, we encourage you to first contact our support team so that we may attempt to resolve the matter informally. If a satisfactory resolution cannot be reached, both parties agree to pursue resolution through good-faith negotiation before resorting to formal legal proceedings.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is available to assist you. We are committed to responding to all enquiries within a reasonable timeframe, typically within 24 to 48 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]